Terms & Conditions

1. Appointment Policy

At Pure Skinology, we value your time and strive to provide the best service possible. To ensure smooth scheduling and availability, please review our appointment policies below.

1.1 Appointment Reminders

You will receive an email reminder 48 hours before your scheduled appointment.
Please review the details carefully and reach out if any changes are needed.

1.2 Cancellations & Rescheduling

Appointments may be canceled or rescheduled with a full refund if done at least 24 hours before the scheduled appointment time.
Cancellations within 24 hours of the appointment time are refundable at 50% (exceptions may apply), and rescheduling will not be permitted.
If you need to cancel or reschedule, please contact us via email at CustomerCare@pskinology.com.

1.3 No-Show Policy

If you fail to attend your appointment without notice ("No-Show"), you will receive a 50% refund of the total appointment cost.
Repeated no-shows may result in restrictions on future bookings.

2. Communication & Support

For any appointment-related inquiries, please email Lisa@pskinology.com.
We strive to respond to all inquiries within 2 business hours.

3. Service Terms & Liability

By booking an appointment, you acknowledge that skincare treatments vary based on individual skin types and concerns.
We are not responsible for any allergic reactions or adverse effects. If you have sensitive skin or known allergies, please consult with us before booking.
Results may vary, and no specific outcome is guaranteed.

4. Payment & Refund Policy

Payments are required at the time of booking to secure your appointment.
Refunds will be issued based on the cancellation and no-show policies outlined in Section 1.
Refunds are processed within 1 business day after cancellation approval.

5. Questions & Concerns

If you have any questions or need clarification, please do not hesitate to reach out.

📧 Hello@pskinology.com

📱 866-357-4814 Phone/Text

Terms & Conditions for Digital Product Purchases

Effective as of [Insert Date]

By purchasing any digital product from Pure Skinology via www.pskinology.com, you agree to the following terms:

1. Digital Product Delivery

After your purchase is complete, you will receive access to download the digital product. A confirmation email containing your download link will be sent to the email address provided during checkout. Please ensure your email is entered correctly at the time of purchase.

2. No Refunds or Exchanges

Due to the nature of digital content, all sales are final. Once a product has been delivered or accessed, no refunds, returns, or exchanges will be issued. If you experience any issues with your download, please contact us at customercare@pskinology.com, and we will gladly assist you.

3. Personal Use License

All digital products are for personal, non-commercial use only. You may not share, sell, reproduce, or distribute the contents of any product purchased from Pure Skinology in any form. Unauthorized use constitutes a violation of intellectual property rights and may result in legal action.

4. Intellectual Property

All content within the digital product—including text, graphics, and layout—is the property of Pure Skinology and is protected under applicable copyright laws. You do not acquire any ownership rights by purchasing or downloading the product.

5. Disclaimer

The information provided in Pure Skinology digital products is based on professional experience, education, and holistic skincare principles. It is intended for educational purposes only and is not medical advice. Always consult with a licensed healthcare provider regarding any health-related concerns.

6. Limitation of Liability

Pure Skinology is not responsible for any adverse reactions, skin responses, or other issues that may arise from the use of products, routines, or recommendations included in our digital materials. Use of the product is at your own discretion and risk. Results may vary.